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You do not have to have an account to continue, but there are benefits to creating and using an account:1. It makes completing forms quicker as your name and contact details can be automatically added.2. You will be able to log in and view details of forms and payments previously submitted.3. If your form is a request for us to do something you can check where we have got to with your request.4. It makes it easier for us to find information you've provided in the past which helps us deal with any repeat problems.
Cases with missing contact details may not be completed.