These are the benefits if you log in before you log this job:1. You will be able to keep a track of your case.2. It will auto-populate some details.3. It will be easier to investigate if its a repeat problem, as the Contact Centre and Back Office will be able to trace your calls.
It is OK If you do not wish to log in - please provide as much information as possible including correct contact details. Cases with missing contact details may not be completed.